Shipping and Return Policy
Great American Map Company: Delivering History to Your Doorstep
Shipping Information
We at the Great American Map Company are committed to ensuring that your order arrives quickly, safely, and in pristine condition. Below is an overview of our shipping process:
Processing Time: Orders are processed within 2-3 business days.
Shipping Time: Estimated delivery is 5-10 business days within the United States. Delivery times may vary based on location and shipping method.
Shipping Costs: Shipping rates are calculated at checkout based on your order size and location.
Tracking Your Order:
Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your delivery every step of the way.
Return & Replacement Policy
At the Great American Map Company, your satisfaction is our priority. We carefully inspect every product before it is shipped, but if you receive a defective item, we are here to help.
We Only Replace Defective Products
We do not offer refunds or returns for non-defective items. However, if your map arrives damaged or defective, we are happy to provide a replacement.
How to Request a Replacement:
Contact Us: Email us at orders@greatamericanmap.com within 30 days of receiving your order.
Provide Details: Include your order number, a description of the defect, and photos showing the issue.
Processing Your Request: Our customer support team will review your request and provide instructions for your replacement.
Non-Returnable Items:
Items that are not defective or damaged.
Products that have been altered, used, or are not in their original condition.
Need Assistance?
If you have any questions regarding our Shipping and Return Policy, please do not hesitate to reach out to us:
orders@greatamericanmap.com
We appreciate your support of the Great American Map Company and look forward to delivering a piece of American history to your home!